SuccessFactors
Turn Accessibility On  Learning and Performance  

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** NEW: We have created a downloadable Trouble Shooting Guide to help you identify and resolve basic problems you may be experiencing with your computer. **

If following its review you still need our assistance, contact us at: NFAOnlinehelp@fema.dhs.gov Our staff will be available Monday to Friday (on normal business days) from 8am to 5pm EST. Feel free to submit issues after hours and staff will respond to you as soon as possible.



NEW STUDENTS, click the "New Students Click Here To Register Now!" link below the login box.

RETURNING STUDENTS, enter your User ID and Password.

FORGOT USER ID OR PASSWORD, use the links below the login box for immediate assistance! Click the job aid for additional assistance.


Link to Job Aid
Reminders:
  • User IDs and Passwords are case sensitive.
  • Please use the Forgot Password/Forgot ID links for immediate assistance in unlocking your account! Be sure to check your email spam folder for the temporary password from the system when using these links.

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